Privacy Policy

Last Updated: December 25, 2025

At MetReward, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our platform, including participation in offerwalls and rewarded activities.

1. Information We Collect

  • Account Information: Username, email address, and basic profile details
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Offerwall Activity: Completed offers, rewards earned, clicks, and interactions
  • Tracking Data: Cookies, advertising IDs, and tracking pixels

2. How We Use Your Information

  • To operate and maintain the MetReward platform
  • To track offer completions and verify reward eligibility
  • To prevent fraud, duplicate activity, and abuse of offers
  • To improve user experience and optimize platform performance
  • To communicate updates and provide support

3. Offerwall & Third-Party Providers

MetReward partners with third-party offerwall providers such as CPX Research, AdGem, AdGate Media, and other advertising networks. These providers may collect information including your IP address, device data, survey responses, and interaction behavior to verify offer completion and prevent fraud.

Each offerwall provider operates under its own privacy policy, and we encourage users to review those policies before participating in any offers. MetReward does not control and is not responsible for the data practices of these third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track user sessions, store preferences, and ensure proper reward tracking across offerwall activities. Disabling cookies may prevent offers from tracking correctly.

5. Fraud Prevention

To maintain fairness, we use automated systems and third-party tools to detect suspicious activity, including VPN usage, duplicate accounts, or fraudulent offer completion. Accounts found violating our policies may be restricted or terminated.

6. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Children's Privacy

MetReward is not intended for users under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the platform means you accept any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through the official support channels on the MetReward platform.

10. Your Rights

Depending on your location, you may have rights regarding access, correction, or deletion of your personal data under applicable privacy laws.

11. GDPR & CCPA Compliance

If you are located in the European Economic Area (EEA), United Kingdom, California, or other regions with applicable privacy laws, you may have rights regarding access, correction, deletion, restriction, portability, or objection to the processing of your personal information. We will respond to verified requests in accordance with applicable laws.

12. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.

13. International Data Transfers

Your information may be processed or stored in countries outside your country of residence by MetReward or our trusted partners. We take appropriate measures to protect your information during such transfers in accordance with applicable privacy laws.

14. Account Deletion

You may request deletion of your MetReward account by contacting our support team. Some information may be retained where required for fraud prevention, legal compliance, accounting, or dispute resolution.

15. Legal Basis for Processing

Where required by law, we process personal information based on your consent, contractual necessity, legitimate interests, compliance with legal obligations, or other lawful bases recognized under applicable privacy regulations.

16. Contact Information

If you have any privacy-related questions or requests, please contact us at support@metreward.com or visit our Contact page at https://metreward.com/contact.